This is part 3 in our contract clause series. See previous posts on “boilerplate” language and termination clauses.
In a contract for services, a scope of work (sometimes called an SOW) is an important part of the contract because it describes what exactly the work entails and how it will be carried out. When you’re providing certain services, you want to make sure the parties to a contract are all on the same page about what specifically is included in the price, what deliverables are anticipated, and when items are expected to be completed.
A poorly drafted, vague, or incomplete SOW that fails to truly reflect the agreed-upon relationship and services could lead to misunderstandings, project delays, confusion, decreased quality, or unexpected costs.
If your business uses a similar template for every service contract, it’s important to make sure that this section matches the specific services for each client. (And you can always check out our DIY Documents for attorney-drafted templates for sale!)
Below are a few items to include in a solid scope of work section:
What is included in the work? Be as specific as possible with what the work entails and what is included in the price calculation (plus, what would qualify as extra work outside the price and how that will be billed).
What is NOT included in the work? On the other side of this, it may be worth mentioning what is not included in the services, such as services you may offer that will not be in this specific contract.
Are there any deliverables? If the project includes specific products or service deliverables, include what these are, and be specific about rounds of revisions, acceptance criteria, and delivery timelines. For example, if you’re creating a contract for website design services, you may have various deliverable checkpoints, such as a sitemap, wireframe, copywriting and graphics, and final design delivery.
Is there a schedule or timeline to be followed? Outlining an anticipated timeline or schedule for deliverables, meetings, or services dates (depending on the contract) helps to set expectations and
How will parties make change? Outlining a process for modifications to the scope of work— how to address additional or different services or if the parties want to change what is included — is a good idea so that everyone remains on the same page when the scope is modified. (Buy our template for making contract amendments and addendums here!)
Beware of Scope Creep! Scope creep happens when you find yourself performing more than originally agreed upon. Having a solid understanding of exactly what is within the project and/or services can give everyone a place to point to if requests, revisions, and expectations start to stray.
There are many other clauses to ensure a solid contract that works for your needs. Learn more about contract clauses to be sure to have in our clauses you’ll be thankful to have and what to watch out for blogs. Check out our resources on next steps after a client contract is signed and client contracts 101, or send us a message to schedule a free 30-minute consultation.
DISCLAIMER: This blog post is meant for informational purposes only and does not constitute specific legal advice or create an attorney-client relationship. Readers should discuss their specific situation and considerations with an attorney.